Returns & Exchanges
At Rescue Paws, we want you and your furry friends to love your new gear; if you are not completely satisfied, we offer 30-day returns on all apparel and accessories. Every return helps support our partner shelters, ensuring that your style always makes a positive impact.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the unwashed and unworn items in their original packaging, ensuring all tags are still attached and the product is hair-free.
Attach the Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing